How to Navigate the 'Queue' Feature

Accessing the Queue

• Go to the main menu in Social Surfer and click on 'Queue'.

Viewing Scheduled Posts

• Select 'Scheduled Posts' from the menu.

• Browse through the list of upcoming posts.

• Use filters to sort posts by date, timezone, or platform.

Checking Published Posts

• Navigate to 'Published Posts'.

• Review your successfully published posts, sorted by dates and platforms.

Managing Errors

• Click on 'Errors' to see posts that failed to publish.

• View detailed error messages and follow the suggestions to resolve the issues.

Menu Items

Scheduled Posts

• Description: View and manage all posts that are scheduled for future publishing.

• Features:

  • Displays a list of scheduled posts.

  • Includes details like scheduled date, time, and timezone.

  • Option to:

    • Edit scheduled posts.

    • Reschedule posts.

    • Delete posts.

Published Posts

• Description: Access a comprehensive list of all posts that have been successfully published.

• Features:

  • Displays a list of published posts.

  • Shows the date and day of publishing.

  • Allows you to:

    • View post performance (if applicable).

    • Reuse published content for new posts.

    • Share links to the published post.

Errors

• Description: Manage any posts that encountered errors during the publishing process.

• Features:

  • Displays a list of error posts.

  • Includes error messages or reasons for failure (e.g., invalid format, connection issues).

  • Option to:

    • Retry publishing.

    • Edit the post to fix errors.

    • Contact support for unresolved issues.

By utilizing the 'Queue' feature, you can ensure your content strategy remains organized and effective, with minimal effort and maximum control.